Class Policies

1. Class cancellations are permitted free of charge up to 12 hours before the scheduled class start time. Cancellations made within 12 hours of the class will result in the loss of the class credit.
2. Grip socks are required for all Reformer classes. Clients without grip socks may be unable to participate.
3. For safety reasons, new clients may not be permitted to join a class after it has started.
4. If it is your first visit to InnerG, please arrive at least 15 minutes before your class to allow time for check-in, a studio introduction, and any equipment orientation where applicable.
5. All class packages are valid for six (6) months from the date of purchase.
6. All class packages are non-refundable, non-transferable, and non-extendable unless otherwise approved by the Studio in exceptional circumstances.
7. The Studio reserves the right to cancel or reschedule classes due to low attendance, instructor illness, operational requirements, or unforeseen circumstances. Any cancelled class credits will be returned to the client’s account.
8. Please respect the Studio, its equipment, instructors, and fellow clients. Leave all equipment and spaces clean and ready for the next class.
9. Clients are encouraged to arrive early to allow sufficient time to settle in and enjoy their session without disruption.
10. Late arrivals may not be admitted once a class has commenced, particularly where entry may compromise safety or disrupt the experience of other participants.
11. Clients must inform their instructor of any injuries, medical conditions, pregnancy, or physical limitations prior to class participation.

Last updated: 29 July 2026.